Solutions
What teams use Companion for
Training, forms, answers and daily check-ins for frontline teams, all on WhatsApp and built from your own documents.
Onboarding
Employee onboarding on WhatsApp
New starters get a pile of documents on their first day and forget most of it by Friday.
See how it worksWelcome. Your first lesson takes 3 minutes. Ready?
Yes
Lesson 1: how to report a safety issue. Reply with a letter to answer the first question.
I want to request annual leave
Start date?
next monday
Understood: next Monday. Return date?
Compliance training
Code of conduct training
Most codes of conduct are read once at signing and never again.
See how it worksCode of conduct, question 3 of 5. A supplier offers you a gift. What should you do?
Declare it to your manager
Correct. Gifts from suppliers must be declared. Next question.
Training app
Employee training app
Most training apps fail on the same point: frontline staff do not install them, forget the password and never open them.
See how it worksNew lesson: how to handle a customer complaint. Ready for 3 quick questions?
Yes
Question 1 of 3. A customer is upset about a late order. What do you do first?
Quiz
WhatsApp quiz
A quiz works when it is quick and answered where people already are.
See how it worksStart the quiz
Question 4 of 5. Which of these should you never share with a customer?
Another customer's details
Correct. Customer details are private. Last question next.
Start the quiz
Question 1 of 5. Which of these is a spam filter an example of?
Artificial intelligence
Correct. A spam filter learns from examples to decide what is junk. On to question 2.
I want to request annual leave
Start date?
next monday
Understood: next Monday. And your return date?
Knowledge
Ask your documents on WhatsApp
Procedures, policies and product sheets are only useful if people can find the right line at the moment they need it.
See how it worksHow many days notice do I need for annual leave?
According to the leave policy, request annual leave at least 15 days ahead. Source: Leave policy.
Private setup
Documents that stay on your server
Some teams cannot send their files to an outside service.
See how it worksCan I share last year's price list with a supplier?
No. The price policy says price lists stay inside the company. Source: Price policy, section 2.
Where is that document kept?
On your company's own server. It is not sent to an outside service.
Operations
Daily check-ins from frontline staff
Your frontline knows what is going wrong.
See how it worksGood morning. Anything blocking you today? Reply in a sentence or send a voice note.
The card machine at the counter keeps going offline
Thanks, noted. If it keeps happening, your manager will see it in today's brief.