Operations

Hear what is breaking in every branch, before it costs you.

Your frontline knows what is going wrong. Management usually finds out too late. A short daily check-in on WhatsApp turns what staff say into a morning brief of repeated issues, with the messages behind each one.

Start your workspaceTalk to us
  1. Your documentsPDF, Word, Excel, PowerPoint
  2. CompanionReads, summarises and drafts for your review
  3. WhatsAppLessons, quizzes and forms
  4. YouResults and requests

Upload a PDF, Word, Excel or PowerPoint file. Companion reads it and drafts the lesson or form for you to review.

How it works

  1. 1

    Set the questions

    Start from a website scan or write your own short check-in. It takes about two minutes for an employee to answer.

  2. 2

    Staff answer on WhatsApp

    Employees reply by text or voice note, or from a personal web link.

  3. 3

    Issues are grouped

    Repeated problems across branches are grouped, with the original messages kept as evidence.

  4. 4

    A morning brief for managers

    Managers get a daily brief of what matters, with follow-ups and training suggestions.

For your employees

  • Two minutes a day, in the chat they already use
  • A reply that confirms they were heard
  • Voice notes accepted

For you

  • A daily brief of repeated issues across branches
  • The messages behind each issue, so you can check the evidence
  • Follow-ups with an owner
Morning briefIllustration
  • Card machine offlinebranchesShow evidence
  • Stock labels do not matchbranchesShow evidence
  • Late deliverybranchShow evidence

Questions

How long before the first brief?

A brief needs a few answers to be useful. The first one can appear once enough people have replied.

Is a person identified in the brief?

Issues are grouped by theme and branch. The messages behind each one stay visible to the workspace admin. Tell your team who can read their answers.

Who can read what staff write?

The workspace admin can read the messages behind each issue. Other roles see the grouped brief. Tell your team who can read their answers before you start.

See it on your own documents.

Start a workspace, upload one document, and try the lesson yourself on WhatsApp.

Start your workspace